Loss Reporting

Commercial and Personal Lines Loss Reporting

Jump to: Travelers Hanover Hartford Encompass GeoVera
CNA SwissRe Great American Zurich

Reminder: the insured must make the initial contact
in reporting a loss.

Travelers is working to ensure that your claim experience is as fast, convenient, and hassle-free as possible. Report your claim 365 days a year, 24 hours a day.

Personal Lines Policies: (800)-252-4633
Commercial Accounts: (800) – 238-6225
Farm & Ranch Policies: (800) – 238-6225

Report your claims 24 hours a day
Direct Loss Reporting for Personal & Commercial Lines: (800) 628-0250
Online at www.hanover.com

Report your claims 365 days a year, 24 hours a day
Direct Loss Reporting for Personal Lines: (800) 243-5860
Direct Loss Reporting for Commercial Lines: (800) 327-3636

Report your claims 365 days a year, 24 hours a day
Personal Lines: (800) 588-7400

Report your claims 24 hours a day
Direct Loss Reporting for Personal Lines: (800) 631-6478

Report your claims 24 hours a day
Direct Loss Reporting for Personal Lines: (877)-262-2727

GE CyberComp - Westport Insurance (Worker's Compensation)
Please have the following information ready. Policy Information: Insured's Name and DBA and Policy Number. Claimant Information: employee name, social security number, address and telephone number, spouse's name, number of dependents, date of hire, gross pay per week. Accident Information: Exact date and time of injury, exact location or site code where injury occurred, specific description of injury, safeguards or safety equipment provided to prevent injuries, name and address of claimant's physician, name and address of hospital.

Claims reporting: 24-hour reporting service (800) 416-4371
Submitting a new claim by fax will delay the process. The fax machines are not monitored 24/7, but the phones are monitored 24/7. Timely reporting can reduce claims expense by 18%-45%.

Medical Bills faxed to: 520-434-5617

New Managed Care Provider: First Health is our new managed care provider. First Health is the largest managed care network in the country, providing us a broad list of providers and excellent scheduled fees. This benefits all parties involved, especially your client, the employer. Please direct your clients to post the provider panel and strongly encourage an injured employee to a First Health Provider. First Health Providers can be located at www.firsthealth.com/wcp/servlet/WCPServlet. User ID: GEERC Password: GEERC3

1-800-584-0835 (24 hours a day)

Zurich
1-800-987-3373