Commercial Lines Service Center Contact Information

Many of our companies now offer Service Center access to sub-agents.  When calling or emailing requests to carriers, always start by identifying yourself as “(agent name), a sub-agent of Standard Lines Services, a division of Graham-Rogers.”  You must give them the complete statement in order to access services.  All requests must contain the Named Insured, policy number, and effective date for changes

The Hartford Service Center       (800) 447-7649
All Hartford inquiries, policy changes and certificate request should be called into the Service Center, directly.  Policy change and certificates requests ONLY can be emailed to agency.services@theHartford.com

Travelers Service Center        (888) 661-3938
Travelers Billing Dept.          (800) 252-2268

All Travelers inquiries, policy change and certificate requests should be called into the Service Center, directly.  Policy change and certificate request ONLY can be emailed to scenter@spt.com

Hanover Service Center         (800) 308-7143
All billing inquiries should be called into the Service Center, directly.  Policy Change requests and certificate requests can be emailed to CLCSC@hanover.com.  Hanover will not accept phoned in requests.

CNA Service Center             (877)-724-2669
All CNA billing and policy change inquiries should be called into the Service Center, directly. Policy Changes and Certificate request can be emailed to sbiccsr@cna.com.

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